If you have an issue or question that requires immediate assistance, you can click below to chat live with a Customer Service Dept. representative. If we aren’t availale, just drop us an email to the left and we’ll response within 24~48 hours.
WhatsApp: +86 18028700839
Monday to Friday: 9am - 6pm
Saturday and Sunday: 10am - 5pm
1. NO Import Duty, Easy Clearance Way:
1) Ship from UK Warehouse (Normally take about 3-7 working days to different EU countries.)
Our UK warehouse mainly ship to the following country:
A: To UK local address, normally take about 2-3 working days. to other European country will take about 5-7 working days, this all depends on the address is close or remote.
B: We just have stocks in UK warehouse, do not have branch company in UK, if item have problem need refund or repair, you need to send back to our Shenzhen, China warehouse.
C: If customer country do not have Shipping service in our UK warehouse or only have UPS service, customer need pay the UPS freight difference or package will ship from Shenzhen, China.
2). Shipment by Yanwen Express Service (Normally will take about 7-10 working days)
In order to help client who from EU countries avoid the high tax problem, we can send packages by Yanwen from shenzhen warehouse. it will take about 7-10 working days to arrive. but clients do not need to pay any extra payment for the import duty. Yanwen will help to make the customs clearancce for this. and we will help to afford all cost.
3). Normal Registered Airmail Post way (Very Slow)
Including Netherlands Post, China Post, USPS Post, Singapore Post, Hongkong Post, shipping within 2kg
Used for most countries in the world, Usually will arrival within 15-20 working days, sometimes will take about 10-15 working days arrival depend on the different countries.
2. Other Express Service
1) If the item you brought is no stock in our overseas warehouse. we will send packages from shenzhen China by DHL, Fedex, UPS, etc. (DHL will be the default delivery method)
2) Those express service will just take about 3-5 working days to arrive.
3) But to some eu countries, there might be customs duty problem. for this situation, we will always help to write low value on invoice to avoid high tax problem. So if you have any special rquest on this, you can email to inform us your suggestions. we will help to make it
1. Our company is based in China, DHL packages would ship from Shenzhen or Hongkong.
* For our main market is European, Espeially UK, so our website domain is end as UK.launchx431pro.com
2. Products freight paid is the package freight ship to destination, not including TAX or VAT (Now all Product price includes tax)
3. Declare lower reduce tax not means no tax, we only declare lower help you clearance, customers should know the tax policy in their country, Check different country Tariff threshold
4. Any questions during the delivery or clearance please need contact us immediately, we would try our best sort out and help you clearance.
5. If address is remote area, Customer should pay the remote freight for DHL or we will ship package to you by Yanwen or Normal Post.
some countries DHL have DHL limite freight,those area customer need pay DHL limite freight then can use DHL shipping.
Any questions, please contact us:
Phone: (+86) 18028700839
WhatsApp: +86 18028700839
Company: Hefei Tiankui Information Technology Co, Ltd.
Launch Tech Co., Ltd, one of the leading enterprise in automotive after-market industry, was founded in 1992.
LAUNCH persists in technological innovation and independent R&D. For now, it has the world's largest and most skilled R&D team in this industry.LAUNCH initially put forward the concept of automotive aftermarket in 1994. With advanced auto diagnostic technology, LAUNCH has developed several production lines of auto diagnosis, test and maintenance, and lifter, etc., which are providing series of professional tools for auto maintenance industry.
UK.Launchx431pro.com is a online shop From <Hefei Tiankui Information Technology Co, Ltd>, who is the Offical Launch authorized Distributor,who provides many kinds of obd2 Launch diagnostic tools. The most products support one year free online update, and we also provide one year warranty. (Subject to product page description)